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OCS Components: Call Forwarding
(Sorry this is up a day late. We”re in the middle of a BIG website upgrade!) In sifting through some post ideas, I came across a few OCS tips on Brett Jo”s blog. The one I”d like to talk about today is...
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OCS Components: The Attendant Console
Back to the OCS Components Series! (Here”s a refresher if you”re new: Call Forwarding – Presence – Conversation History ) Today I”m talking about the Attendant Console. Running as a standalone client...
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What Does the Lync 2010 Attendant Console Do?
We interrupt the “Path to Lync Server” series to bring you a special post! EJ from Texas emailed the Lync Insider with this question: “I'm in the planning phase of our Lync implementation. One of my...
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Create a Dial Plan in Enterprise Voice: 20 Tasks Every Lync Administrator...
There’s only a few task slots left in the 20 Tasks Every Lync Administrator Should Know series. So let’s jump back on, with a little discussion about the Dial Plan. What’s a Dial Plan For? In Lync...
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How-To Videos for Lync Server
Some people learn by reading, some by doing, and some by seeing. Which are you? Up until now I haven’t done much beyond text on this blog. But today, I have a treat for the visual learners – eight Lync...
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Install Cumulative Update 4 to Prepare Lync for Mobile Device Use
Something a little different this week – two mini-posts! One today on a Lync Server update. One tomorrow on the Jabra BIZ 620 Duo USB headset. Mobile Clients are Coming Soon: Prepare Lync Server...
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2 Ways to Configure Lync Call Forwarding
A reader emailed me with a question about call forwarding in Lync. He wanted to keep call forwarding in place so people could receive calls while on the go. But, many of his users don’t change the...
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Lync Add-Ons: Lync Custom Status Tool
Today on the Lync Insider, I’m reviewing a third-party add-on for Lync 2013. This is a client-focused add-on called the “Lync Custom Status” tool, or LCS for short. It was made by Mike Hudson at...
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